Privacy Policy

Information we collect

We collect information you choose to provide, including your name, email address, phone number, property address, project details, preferred dates, service requests, and account profile information.

When you request an AI lighting design or receive a quote, you may provide property photos, design instructions, quote details, and captions. When you accept a quote, we record your electronic signature, acceptance date and time, selected deposit method, agreement version, IP address, and device or browser information as evidence of acceptance.

We also maintain project schedules, crew notes, completed-work photos, invoices, payment status, and communications needed to provide your service. Card details are handled by the payment provider and are not stored by us through this website.

How we use information

• Prepare and deliver designs, quotes, agreements, schedules, and invoices.
• Communicate about your request, installation, service, takedown, and storage.
• Operate your customer account and show project progress.
• Process and document quote acceptance and payment status.
• Protect our website, customers, contracts, and business from misuse or fraud.
• Meet legal, tax, insurance, and recordkeeping obligations.

How information is shared

We do not sell your personal information. We share information only with service providers that help us operate the website, customer accounts, data storage, email delivery, AI design generation, payment processing, and website security; when you direct us to; or when required to comply with law or protect rights and safety.

These providers may process information under their own privacy terms and only as needed to perform their services. We may also transfer relevant records if the business is reorganized, sold, or merged, subject to applicable law.

Cookies and technical information

We use essential browser storage and authentication cookies to keep customer accounts signed in, protect sessions, and operate requested features. Our hosting and security providers may automatically receive IP address, browser, device, request, and diagnostic information. We do not currently use advertising cookies or sell information for targeted advertising.

Retention and security

We keep information for as long as reasonably needed to provide services, maintain customer and project history, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by record type. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may ask to review, correct, or delete information we hold about you. Some records may need to be retained for contracts, payments, taxes, insurance, security, or other legal obligations. You may update profile details in your customer account and may contact us to stop nonessential follow-up communications.

Children's privacy

Our services are intended for adults arranging property services. We do not knowingly collect personal information from children under 13. Contact us if you believe a child submitted information to us.

United States processing and policy updates

Our business operates in Illinois, and information is processed in the United States. We may update this policy as our practices or legal obligations change. The effective date above identifies the latest version.

Contact us

Questions or requests may be sent to info@precisionholidaylight.com or by calling or texting 630-770-3729.